Privacy Policy

Last Updated: July 27, 2025

StreamBot is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

StreamBot, Inc. (“StreamBot,” “we,” “us,” or “our”) has updated this Privacy Policy. Please read this Privacy Policy and our Terms of Service before using our services. By using StreamBot, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • User – Anyone who uses StreamBot, including viewers, streamers, and developers
  • Streamer – A user who creates content on streaming platforms while using StreamBot's tools
  • Personal Information – Any information that can identify you, including name, email, and usage data
  • Services – All services provided by StreamBot, including website, apps, and streaming tools

Information We Collect

Account Information

Username, email address, password (encrypted), profile information, and streaming platform connections.

Streaming Data

Stream titles, descriptions, chat interactions, viewer metrics, content clips, and stream configurations.

Usage Information

Device information, IP address, browser type, usage patterns, performance data, and cookies.

Payment Information

Payment processing is handled by Dodo Payments. We may retain the last four digits of your payment method for account management.

How We Use Your Information

  • Provide and improve our streaming assistance features and tools
  • Personalize your experience and provide relevant recommendations
  • Process payments and manage your account
  • Communicate about service updates, security alerts, and promotional content
  • Analyze usage patterns to improve our services
  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations and enforce our Terms of Service

Information Sharing

We do not sell your data. We may share information in these circumstances:

  • Service Providers – Trusted partners like Dodo Payments for payment processing
  • Legal Requirements – When required by law or government regulation
  • Business Transfers – In connection with mergers or acquisitions
  • Protection – To protect our rights, property, or safety
  • With Your Consent – When you explicitly agree

Data Security & Retention

Security Measures

We implement industry-standard security including encryption in transit and at rest, secure authentication, regular security audits, and incident response procedures.

Data Retention

  • Account information: While active and up to 3 years after deletion
  • Streaming data: Duration of subscription plus 1 year
  • Usage analytics: Aggregated data may be retained indefinitely

Data Breach Response

In the event of a data breach, we will notify you and relevant authorities within 72 hours as required by law.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access and request a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Export your data in a machine-readable format
  • Opt out of data sales, targeted advertising, or profiling

To exercise your rights, contact [email protected]. We respond within 30 days.

Additional Information

Children's Privacy

StreamBot is not intended for users under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

Cookies

We use cookies for essential functionality, preferences, and analytics. You can manage cookies through your browser settings. See our Cookie Notice for details.

Third-Party Links

Our services may link to external sites. This Privacy Policy does not apply to third-party services. Review their privacy policies.

Policy Changes

We may update this policy from time to time. We'll notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

Contact

Questions about this policy? Reach out to our privacy team.

We respond within 30 days. For urgent matters, mark your email as “Urgent Privacy Request.”

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